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 Early bird discount ends June 7. Register today to save $200!

The Quality Innovation Series is designed to prompt innovation and share successful strategies to improve health care quality. Join NCQA on June 17 for the kick-off event, then each week explore vital topics in health care. This six-month series gives you access to 40+ talks, panels and discussions presented by 50+ speakers including NCQA leadership and other experts in the health care industry to address issues and move health care quality forward. Register this week to save $200 on registration.

Take a deep dive into the next chapters of NCQA’s Quality Playbook, with a focus on our vision for the future of care delivery:

Join the conversation by attending the series, June–November 2021!

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Mrs. Guzman has expertise in leading and overseeing initiatives relating to Quality Care Programs, including Centers for Medicare and Medicaid Services (CMS) Alternative Payment Models, Medicare Access, and CHIP Reauthorization Act (MACRA) Value-Based Payment models. Her portfolio of quality improvement projects and payer arrangements includes developing and designing shared resources to support network participants with IT and Population Health management processes. Mrs. Guzman has 15 years of experience in overseeing quality incentives and downside risk, and clinical and social improvement programs, with the primary goal of advancing efficiency and care delivery in value-based programs by enhancing provider, hospital, and community coordination and clinical support for its patients.

Catch Mrs. Guzman in these two chapters!

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Registration Rates

With All-Access registration to the series, you can learn about the latest in health care quality and NCQA programs, earn CE credit, learn best practices from industry experts and your colleagues’ successes… and more.

The registration cost increases as the event approaches. Register today for the lowest rate!

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Rates listed are for All-Access registration.
You may also purchase by chapter and by course.

Ways to Save

Register 5 or more attendees in a single transaction and save!
Enterprise license pricing also increases as the event approaches. May not be combined with other discounts.

  • Register 5 or more for 20% off

  • Register 10 or more for 25% off

  • Register 20 or more for 30% off

  • Register 50 or more for 40% off

  • Register 100 or more for 50% off

For general questions, contact us at qualityinnovation@ncqa.org.

What Will I Learn?

Quality Innovation Series topics are arranged in chapters, with 5–6 courses per chapter. All are connected to the central theme of health care quality; attendees can participate in the entire series or in specific chapters, or take individual courses à la carte. Sessions include presentations from NCQA leadership and staff, as well as from other thought leaders and accelerators in health care as we continue to redefine the Quality Playbook.

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Chapter 1
Best Practices in Telehealth

When COVID-19 emerged as a threat to public health, telehealth became indispensable for maintaining a functioning health care system. This chapter features panel discussions from frontline care team members on their efforts to deliver high-quality care in a virtual environment.

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Chapter 2
Behavioral Health

This chapter draws attention to the critical issue of our country’s strained (and drained) behavioral healthcare resources. Behavioral health experts from leading industries share insights and strategies for improving access to the mental health care system and demonstrate how to meet the need for whole-person care.

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Chapter 3
Digital Quality

Digital quality measures (DQM) are digitalized versions of existing HEDIS measures—the same type of measure that health plans have used and reported on for three decades. DQMs are key to unlocking the potential of a reimagined quality enterprise. Experts share how this rich clinical data allows measurement of what matters.

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Chapter 4
Health Equity

The COVID-19 pandemic has highlighted the urgent need for tools to better identify and address health disparities and under-performance throughout the health care system. This chapter examines efforts to ensure that the patient’s clinician, care team and health plan understand cultural and linguistic needs.

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Chapter 5
Quality Accelerators in Health Care

This chapter features Accredited plans and Recognized practices that have implemented cutting-edge strategies to improve both quality and value. Experts share a variety of initiatives that improve the customer experience, integrate care, engage patients and their families and work to redesign the care delivery system.

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Chapter 6
Measurement and Reporting

Subject matter experts will provide an overview of new HEDIS measures, updates to existing measures and measures that are being retired—including the rationale behind retiring measures and developing new ones—and will share feedback from public comment.

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Chapter 7
Value-Based Care and
Payer-Provider Collaboration

The pandemic bolstered the case for accelerating the move to value-based payment models. Entities in value-based models that focus on population health and accountability were able to quickly adapt to the changing environment and escape the severe financial disruptions experienced by the loss of fee-for-service revenue.

 

Explore All Courses

Visit the Quality Innovation Series website for an up-to-date course list and event schedule.